| Authenticity and Dating | Whether the panel is genuinely historic, a period reproduction, or a modern decorative piece. | Provides a written description of estimated date, style, construction method, later alterations, and known uncertainties. | Provenance records, old photographs, estate documentation, auction records, or conservation reports. | Uses terms such as “antique” without explaining age, origin, or uncertainty. | Critical |
| Provenance Quality | The documented ownership and location history of the panel. | Separates confirmed information from assumptions and identifies gaps in the ownership chain. | Invoices, inventory records, architectural surveys, dated photographs, or legally obtained transfer documents. | Claims prestigious historic origin without documentary support. | Critical |
| Material Examination | Condition and compatibility of glass, lead came, solder joints, cement, putty, paint, and reinforcement. | Uses close visual inspection, raking light, magnification, and condition mapping before recommending treatment. | Photographic inspection records, glass-break maps, material notes, and a component-by-component condition report. | Provides only general photographs with no detail on cracks, loose glass, corrosion, or failed joints. | Critical |
| Conservation Philosophy | Whether treatment protects historic fabric instead of unnecessarily replacing it. | Follows minimum intervention, retains original material where stable, and makes repairs distinguishable when appropriate. | Written treatment rationale based on recognized conservation principles, including reversibility where practical. | Promotes complete rebuilding or extensive replacement as the standard solution. | Critical |
| Restoration Expertise | Practical experience with leaded panels, copper foil work, painted glass, structural bars, and historic glazing systems. | Shows comparable completed projects and identifies which work is performed in-house or outsourced. | Anonymized case studies, process photographs, conservation resumes, and documented project scopes. | Relies only on general glass installation experience with no historic-panel portfolio. | Critical |
| Glass Replacement Policy | How missing or irreparably damaged pieces are replaced. | Uses visually compatible replacement glass while recording the location and extent of every replacement. | Replacement schedule, color and texture comparison, sample approval process, and final photographic record. | Mixes modern glass into a historic panel without disclosure or documentation. | High |
| Lead Came and Solder Work | Condition of came profiles, joints, tie wires, reinforcing bars, and solder connections. | Repairs only unstable areas when possible and records any came replacement or releading operation. | Before-and-after images, structural assessment, solder repair notes, and a measured panel diagram. | Uses uniform new came throughout without assessing whether historic came can be retained. | High |
| Painted and Fired Details | Stability of enamel, grisaille, stain, silver stain, and other fired or unfired surface decoration. | Avoids aggressive cleaning and tests any cleaning method on a discreet area before wider use. | Cleaning-test records, close-up photography, pigment or paint observations, and written limitations. | Uses abrasive cleaning, uncontrolled chemicals, or polishing that may remove historic decoration. | High |
| Structural Support | Whether the restored panel can safely support its own weight and resist handling or installation stresses. | Assesses panel size, bowing, wind exposure, frame condition, reinforcing bars, and support requirements. | Measured drawings, installation details, frame inspection, and structural recommendations. | Offers no support plan for large, bowed, heavy, or externally exposed panels. | Critical |
| Protective Glazing | Whether the historic panel needs an independent protective layer for weather, impact, or thermal exposure. | Considers ventilated protective glazing, drainage, condensation control, access, and compatibility with the existing frame. | Glazing-section drawings, ventilation details, safety-glass specification, and maintenance access plan. | Seals the historic panel directly against exterior exposure without addressing condensation or movement. | High |
| Documentation Standards | Whether the full condition, treatment, materials, and final appearance are permanently recorded. | Supplies a final report with photographs, dimensions, treatment history, replacement locations, and maintenance guidance. | Digital and printed condition reports, panel diagrams, material lists, and dated completion photographs. | Delivers the panel without a written record of work performed. | High |
| Handling and Transport | Protection against vibration, flexing, impact, moisture, and temperature changes during shipment. | Uses rigid custom supports, vibration reduction, moisture protection, shock indicators where appropriate, and insured transport. | Packing specification, handling instructions, insurance terms, and documented chain of custody. | Ships panels in loose packaging or without clear orientation and unpacking instructions. | High |
| Installation and Compliance | Compatibility with local building, fire, security, access, and safety-glazing requirements. | Coordinates installation details with the project architect, conservator, owner, and relevant local authorities. | Installation drawings, product specifications, risk assessment, and confirmation of applicable local codes. | Promises universal compliance without reviewing the destination building or jurisdiction. | Critical |
| Maintenance and Warranty | Post-installation inspection, cleaning limitations, environmental care, and remedy for workmanship defects. | Provides written maintenance instructions, recommended inspection intervals, and clearly defined warranty exclusions. | Maintenance schedule, warranty document, service procedure, and contact process for damage reports. | Offers an unlimited warranty that does not define coverage, environmental conditions, or exclusions. | High |
| Ethical and Legal Sourcing | Whether the panel was obtained and exported legally, particularly for culturally significant or protected material. | Provides ownership documentation and checks export, import, heritage, and customs requirements before shipment. | Purchase documentation, export paperwork, customs information, and declarations regarding restricted cultural property. | Refuses to disclose origin, ownership history, or applicable export documentation. | Critical |