| 1 | Regulatory Compliance | Confirm applicable product certifications, electrical safety documentation, electromagnetic compatibility testing, and export compliance for the target market. | 20% | Pass / Current | Copies of valid certificates, test reports, declarations of conformity, product labels, and applicable registration records. |
| 2 | Measurement Accuracy | Assess repeatability, image consistency, lighting control, calibration procedures, and the documented limitations of skin and facial measurements. | 18% | Tested & Documented | Calibration records, repeatability test results, sample reports, testing protocols, and an on-site or remote product demonstration. |
| 3 | Manufacturing Capability | Evaluate production equipment, assembly processes, quality checkpoints, production capacity, traceability, and the ability to support stable repeat orders. | 15% | Auditable Process | Factory audit, production-line photographs or video, process flow chart, capacity statement, incoming inspection records, and final inspection records. |
| 4 | Quality Management System | Review documented procedures for design control, supplier management, nonconformance handling, corrective action, and product change control. | 12% | Documented & Implemented | Quality manual, inspection plans, audit records, corrective-action reports, change-notification procedure, and batch traceability samples. |
| 5 | Software and Data Security | Check user access controls, data storage practices, backup procedures, software update policies, privacy controls, and integration options. | 10% | Defined Controls | Data-flow diagram, privacy policy, access-control description, backup policy, software version history, and API or export documentation. |
| 6 | Product Customization | Assess options for language, user interface, report format, software configuration, enclosure design, accessories, and packaging. | 8% | Defined Scope | Customization catalogue, development schedule, engineering-change process, sample interface, packaging specifications, and tooling quotation where applicable. |
| 7 | After-Sales Service | Evaluate installation support, operator training, troubleshooting response, spare-parts availability, warranty terms, and repair procedures. | 7% | Written SLA | Warranty policy, service-level agreement, training materials, spare-parts list, support channels, escalation process, and anonymized service records. |
| 8 | Supply Chain Stability | Review control of critical components, approved supplier lists, component substitution rules, lead-time management, and contingency planning. | 5% | Traceable Supply | Critical-component list, approved-vendor controls, lead-time data, component-change notification, and business-continuity plan. |
| 9 | Commercial Transparency | Compare total cost of ownership, minimum order quantity, payment terms, tooling charges, shipping terms, replacement costs, and delivery commitments. | 5% | Fully Itemized | Formal quotation, commercial invoice sample, payment schedule, Incoterms, lead-time statement, warranty exclusions, and spare-parts pricing. |